Privacy Policy
Last updated: 27 September 2026
This Privacy Policy explains how AnielPro handles personal information when you visit our website, create an account, contact us, subscribe to a plan, or use the AnielPro application. It should be read with any product-specific notice or service agreement provided to you.
1. Information we may collect
- Account and contact information: name, email address, phone number, company details and login-related information.
- Subscription and billing information: plan, invoices, payment status and transaction references. Payment card details are handled by the payment provider where applicable.
- Workspace information: products, suppliers, customers, employees, sales, purchases, expenses, stock, payments and other records entered by an organisation using AnielPro.
- Technical information: device, browser, IP address, log, security and usage information needed to operate and protect the service.
- Messages and support information: enquiries, requests, feedback and information you choose to provide when you contact us.
2. How we use information
We use information to provide and secure AnielPro, create and manage accounts, process subscriptions and payments, respond to support requests, send service notices, improve reliability and features, prevent misuse, meet legal obligations, and protect our rights and the rights of our users.
We aim to collect information that is adequate, relevant and limited to what is needed for the stated purpose. We do not ask you to submit passwords, card PINs or unnecessary identity numbers through a general contact form.
3. Legal basis and sharing
Depending on the situation, processing may be based on providing a contract or requested service, complying with a legal obligation, protecting the service, or your consent where consent is required. We may share information with service providers that help us host, secure, communicate, support, analyse or process payments for AnielPro. We require appropriate handling of information and do not sell personal information.
We may disclose information when required by law, to respond to lawful requests, or to protect users, the public, our service and our property.
4. Business workspace data
An organisation using AnielPro controls the business records it enters into its workspace. That organisation is responsible for giving users appropriate notices and permissions and for responding to requests about records it controls. We process workspace data to provide the service and according to the organisation’s instructions, plan and agreement.
5. Retention and security
We keep information for as long as needed for the purpose collected, the service relationship, legal and accounting requirements, dispute resolution and legitimate security needs. We use reasonable administrative, technical and organisational safeguards, but no internet service can guarantee absolute security. Please report suspected account compromise promptly.
6. Cookies and similar technologies
We may use necessary cookies and similar technologies for login, security, preferences and website operation. Where optional analytics or marketing technologies are used, the relevant notice and available choices will be shown on the website.
7. Your choices and rights
Subject to applicable law and reasonable verification, you may ask to access, correct, update, restrict, object to, or delete personal information, or request a copy where portability applies. You may withdraw consent where processing relies on consent, although this does not affect processing already carried out lawfully. You may also complain to the relevant supervisory authority.
8. Children and third-party links
AnielPro is intended for business use and is not directed to children. Our website may link to third-party services. Their privacy practices are controlled by their own notices, so review them before providing information.
9. Updates and contact
We may update this policy when our service, processing activities or legal obligations change. The updated version will be posted on this page. For privacy questions or requests, use the contact details shown on this website, your invoice or your service agreement.